Revive Hairdressers in Heckmondwike, England Closed now

Reviews about Revive Hairdressers

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  2017-11-27, by Taira Kelany
  My experience was horrible. After a half hour consultation I was conviced by the hair dresser she could give me the look I wanted and fully discussed the technique required to do this. On the day she arrived ten minutes late - no apology then told me that my hair wont look the colour I wanted. That would have been fine as long as she had stuck to the technique and finish discussed in my consultation. In the end I was completely unhappy and she still could not understand the look I was wanting to acheive. She gave up and admitted she just couldn't do what i had wanted and agreed I shud go elsewhere but still charged me full price after seeing how upset I was. I asked to complain to the manager and I was told by the hair dresser that she works independantly and she would have the ultimate decision to the outcome of my complaint anyway. I still spoke to the manager the next day and asked why I was given such a positive consultation and then on the day I was given a different story and the completely wrong look. There was no apology again, instead i was told my hair looked lovely. Which I agree, the look was fine, but NOT what I asked for. The manager said she would speak to the hair dresser and then would call me back. That was five months ago and I never got a call back. It was no surprise because I had already tasted the attitude. I went to another hair salon who did obviously charge me full but managed to do a straight forward tiger eye / balayage effect. Its the product and technique that mattered. Revive told me they did not agree with me on that, which is why I was a unhappy customer and unfortunately they didnt seem to care.